Customer Support – Omnitype®

How can we help?

If you need help with anything, don't hesitate to submit a support ticket through our messenger. We will be more than happy to help you and handle your issue quickly and efficiently. Please make sure to include all relevant information at the time of submitting your ticket.

SUBMIT A SUPPORT TICKET

CHECK YOUR TICKET STATUS

SEARCH THE HELP DESK

WHY SUBMIT A TICKET INSTEAD OF AN EMAIL?

IT'S QUICK AND EASY 💨

You can easily submit a ticket on our website by accessing the messenger in the bottom right corner of any page. Once you click there, it's simple to follow the onscreen instructions and fill in the necessary fields to submit your ticket.

STATUS UPDATES 📩

Whenever you submit your ticket, you will receive an email confirmation and other emails with new updates regarding your ticket. Whether we're currently working on it, need additional information from you, or have resolved it, you can be sure that you never have to question the status of your request.

ALL INFO UP FRONT 🗂

We can ask you all the necessary questions in advance, so we can obtain all the necessary information in one go - meaning less back-and-forth messages resulting in your request taking days to be completed.